Terms and conditions - Friot Yacht

GENERAL TERMS AND CONDITIONS

GENERAL PROVISIONS

These General Terms and Conditions (hereinafter referred to as the ‘GTC‘) contain the general terms and conditions of service and contract for the use of the friotyacht.com website operated by Friot Ship Management (registered office: P. No. 801-11., Clover Bay Tower, Business Bay, Dubai – UAE, Trade License No.: 974606) as the rights owner or service provider (hereinafter referred to as the ‘Service Provider’). Unless otherwise agreed in writing, these GTC apply to the offers made by the Service Provider on the website, the services they provide, boat rentals, tours, events, trainings.
The contract is concluded between the parties when a visitor subscribes to any of the Service Provider’s services, initiates an option/reservation, registers for a tour/training or orders one. The provisions of the GTC shall be valid and effective for the Parties from the moment the visitor fills in and submits his/her application to be recorded on the website, thereby becoming a Charterer (hereinafter referred to as ‘Applicant’, ‘Charterer’ or ‘Client’). By submitting the application, the Charterer acknowledges and accepts the General Terms and Conditions issued by the Service Provider.
Please only use our services if you agree to all the points of these GTC, and considers it binding on you. The language of the contract is Hungarian/English, the contract concluded does not constitute a written contract. This document will not be filed and will be concluded in electronic form only.
Data of the Service Provider
The Service Provider’s website: com
The Service Provider: Friot Ship Management
Service Provider’s registered office No. 801-11., Clover Bay Tower, Business Bay, Dubai – UAE
License No.: 974606
The contact details of the Service Provider, its regularly used e-mail address for communication with its clients: info@friotyacht.com
Phone: +36 70 380 6576, +44 20 3290 2487, +971 54 775 6024
The language of the contract is Hungarian or English

FUNDAMENTAL PROVISIONS

The General Terms and Conditions set out and governed by this document are valid from 10 May 2022 until revoked or amended again.
The content of the website and the services, products and written and oral information that can be purchased through it and the information that can be purchased or received at events, as well as the content and design of com, are protected by copyright of the Service Provider. Based on the above, the sale, alteration in any form, adaptation, reproduction and republication of information and articles from the Service Provider is prohibited. The Service Provider reserves all further rights in relation to the material detailed above and protected by copyright, and will enforce them in court if necessary.
Availability: The services, related products and information purchased on the Service Provider’s website are available to the Charterer against payment of the purchase price and may be used by the Charterer solely for their own purposes. Their recording, reproduction and distribution in any form without written permission is strictly prohibited.
Data Processing Regulations Our privacy notice is available and can be downloaded from our website.

SERVICES, THE USE THEREOF, ORDER, PRICES, PAYMENT OF FEES AND RATES

Scope, selection and ordering of services

The services available on the website include personal and group training, tours, other events and activities (hereinafter collectively ‘Events’). Each Event is subject only to the details and information indicated at the opening of the Event, which information may differ from Event to Event, except as provided in these GTC.
Clicking on the name of the Event on our websites will bring up the details of the Event as described below, as well as the booking/registration/ordering interface for the Event concerned:
description of the event type,
the currently announced dates,
locations
prices;
promotional prices (if available).

By completing the booking/registration/order form on the website and clicking on the ‘Book’ ‘Register’ or ‘Order’ button, the Charterer can register for the Event of their choice.
In case of failure to complete the mandatory fields, a request for completing them will appear below the relevant field. In the last data field, the Charterer has the possibility to select and request to subscribe to the Service Provider’s newsletter at the same time as the application.
By submitting the application, the Charterer accepts the provisions of these GTC and will receive a confirmation e-mail to the e-mail address provided by the Charterer about the application and payment details. At the same time as accepting the GTC, the Charterer also agrees that in the future the service provider may send him eDM letters informing him of additional services, products and other valuable content.
Event fees, payment methods
Participation in the Events detailed above is conditional upon the completion of a booking/registration form, providing accurate information, and the payment of a 50% or fifty percent advance (hereinafter the ‘Advance’). Full payment of the Event entry fee is due 35 days prior to the start date. In the event that registration is made within 35 days prior to the start of the Event, full payment of the entry fee is due within 72 hours of registration. (We will inform our customers of any different payment schedule in the confirmation e-mail).
Event fees can be paid using the payment methods available on the booking/registration forms. The payment methods available may vary from event to event and in some cases may include a handling fee. The Service Provider reserves the right to change the payment methods. For information on the current entry fees and conditions for each Event, please visit the relevant Event sub-site.
In the case of Events, the boat/cabin rental fee (hereinafter ‘Participation Fee’) includes the services indicated on the event sub-site.
The rental (participation) fee will never include:
- Travel costs to the venue (each participant must travel to the venue individually, at their own expense, and is responsible for any resulting damage) – airfare, transfers, etc.
- Cost of own meals
- Passenger insurance with COVID cover, cancellation insurance on request.
- Costs of optional programmes.
The Service Provider reserves the right to change the date of the Events if the number of Charterer does not exceed the number of Charterer deemed appropriate by the Service Provider. In this case, the full Participation Fee already paid may be refunded or used on another Event date.
The Service Provider shall fulfil its obligation to invoice for its services by means of an electronic invoice with an electronic signature and a time stamp, which shall be sent to the e-mail address provided by the Charterer upon receipt of the payment.
The natural or legal person receiving an e-invoice does not need any investment to accept the invoice and verify its authenticity. The electronic invoices are issued by the Service Provider in pdf format, so they can be easily viewed with a suitable program, e.g. using the popular and free Adobe Reader software. The program mentioned above can also be used to check the authenticity of the invoice. If the Charterer notifies the Service Provider of such a request, the Service Provider will send the Charterer written instructions on how to check the authenticity of the service. The use of electronic invoices is nowadays an accepted and secure way of invoicing, and the Service Provider is obliged to ensure that they are properly stored and kept for 8 years from the date of issue.
The Charterer is not obliged to accept the electronic invoice. However, the Service Provider is obliged to fulfil the Customer’s request for a paper invoice only if the Charterer gives written notice to the Service Provider prior to ordering the Event.
Service relationship
The order between the Service Provider and the Charterer is concluded by the written confirmation of the Service Provider (e-mail message), which contains the information and payment details related to the Event.
The legal relationship between the Parties for the provision of the service shall be terminated:
in the event of the dissolution of either party without legal succession or, in the case of an individual Charterer, upon the death of the Charterer;
automatic termination for cause (e.g. non-payment)
with the mutual consent of the Parties,
termination;
Until 30 days prior to the commencement of the Event, either party may terminate the legal relationship by written declaration to the other party.
If the Charterer fails to pay the Participation Fee by the deadline specified in the confirmation received at the time of application, the legal relationship between the Parties shall automatically terminate and the Charterer shall not be entitled to participate in the Event. Their registration will be automatically deleted by the Service Provider.
The Parties agree that if the Charterer withdraws from or terminates the contract, the Charterer shall pay the following penalty:
If cancelled more than 90 days before the first day of the event, 25% of the total fee;
If cancelled between 89 and 60 days before the first day of the event, 50% of the total fee;
If cancelled between 59 and 30 days before the first day of the event, 75% of the total fee;
If cancelled less than 29 days before the first day of the event, 100% of the total fee;
In this case, the Service Provider shall credit the amount of the Advances already paid, and refund the difference in case of excess. Cancellation shall also be deemed to be a cancellation if the Charterer fails to appear at the exact place and time of delivery through their own fault. The Parties may terminate this legal relationship at any time by mutual agreement The Service Provider has the right to reject applications from certain natural or legal persons without giving any reason on the grounds of a conflict of interest.
If the Charterer commits a serious breach of contract, the Service Provider shall be entitled to terminate the contract with immediate effect for the following reasons, in particular, but not exclusively:
If the Charterer fails to comply with any of its obligations under the contract.
If the Charterer uses the vessel/cab in breach of the contract
If the Charterer seriously violates the rules of the ports and anchorages concerned.
If the Charterer, under the influence of alcohol or drugs or in any other way, seriously endangers themselves or others sailing with them.
If the Charterer intentionally causes damage to the goods on board the vessel/ship.
If the legal relationship between the Parties is terminated as described above, the remaining period, if any, shall be deemed to have been completed. In this case, the Charterer shall not be entitled to any refund or compensation, in which case the Participation Fee already paid for the remaining period of the Event shall be considered a breach of contract penalty, and the Charterer shall forfeit it and shall not be entitled to a refund.
Rights and obligation of the Service Provider
The Service Provider undertakes to provide the Event advertised by it to the Charterer to the highest standard it can provide, with the assistance of professionals with appropriate qualifications, expertise and local knowledge.
The Service Provider has the right to unilaterally change the theme, date, location, route and trainer of the advertised Events, including the possibility to cancel certain advertised Events. The Service Provider must notify the Charterer of any cancellation of Events or changes to the date or location of Events at least five working days prior to the date of the event affected by the change. In this unforeseen event, the Service Provider is not liable to reimburse the Charterer for any air ticket or related product purchased by the Charterer, and we therefore recommend that you take out cancellation insurance in all cases.
The Service Provider reserves the right to change the planned itinerary/program or overnight mooring (mooring) location for the duration of the Event due to local circumstances or events beyond its control, for the safety of the Charterer. In addition, the Service Provider reserves the right to provide an alternative vessel of at least the same or higher size/better specification in the event of unforeseen circumstances (in the case of a more expensive vessel, the difference will not be charged to the Charterer).
The Service Provider shall be entitled to unilaterally amend these General Terms and Conditions in all cases where there is a change in the economic or service conditions or where the context of the text of the contract (spelling, typos, contradictions, etc.) requires it.
These GTC and any amendments thereto shall enter into force on the date of publication.
The Service Provider is entitled to periodically run promotions that provide a discount from the prices in the Events list to a level determined by the Service Provider. It shall provide information on the conditions and duration of these promotions on its website. Any promotions displayed on the website without a time limit are valid indefinitely or until withdrawn
The advertised discounts are not applicable to existing Charterers who have finalised their booking.
The Service Provider reserves the right to offer certain discounts only to the Charterers or group of Charterer specified by the Service Provider, and is not obliged to provide information about these discounts on its website.
The various coupon or voucher discounts provide a one-off gross discount, in per cent, i.e. a percentage discount, or a rebate. They cannot be combined with other promotions and cannot be redeemed for cash. If the value of the tickets entitling to the discount exceeds the gross purchase price of the product or service to be purchased, the Charterer forfeits the difference and the Service Provider is not entitled to refund the difference.
The Service Provider reserves the right to determine the current service fees and prices, please check the website for current prices and fees. All services are subject to the tariff in force on the date of the order.
Rights and Obligations of the Charterer
The Charterer (or the participant named by the Charterer) is entitled to participate in the paid Event and is entitled to receive the services described. The Charterer is entitled to use the information, experience and knowledge gained at the Event for its own purposes.
The Charterer is obliged to verify the correctness of the data and information provided by them at the time of application, and to notify the Service Provider of any changes before the start of the Event, as the Service Provider cannot be held liable for any damages resulting from incorrect data.
The Charterer is obliged to inform himself of any travel restrictions/regulations currently in force and to comply with them in all respects, in particular with regard to Covid rules.
The Charterer is responsible for compliance with passport, visa, customs, foreign exchange and public health regulations. Costs and damages resulting from failure to do so or from a breach thereof shall be borne by the Charterer.
The Charterer must take out travel insurance (with Covid cover) for themselves and their valuables for the entire duration of the Event. The Service Provider declares that the vessels are covered by valid liability and “Casco” insurance, however, the insurance does not cover damage outside the hull, intentional damage and damage resulting from non-compliance with the regulations. The insurance does not cover valuables and personal equipment brought on board by the Charterer (the Service Provider is not liable for them). The Service Provider shall not be liable for any damage, injury or accident to persons or property resulting from non-compliance with the regulations.
The Charterer is obliged to fully comply with the safety regulations and the rules of use/operation of the vessel.
The Charterer acknowledges that he/she can only participate in the Event if he/she has sufficient swimming knowledge and his/her physical and mental (health) condition is suitable for sailing. Sailing under the influence of drugs, alcohol or other psychotropic substances is prohibited.
The Charterer declares that he/she is aware of the written and unwritten rules of navigation, moral and ethical standards, is able to comply with them, has the basic knowledge and skills necessary for self- and peer rescue and declares that they take to the water at their own risk.
The Charterer acknowledges that any legal liability, damages, penalties and other harmful consequences resulting from the violation of the generally expected standards of conduct, the instructions of the Service Provider and the rules of navigation shall be the sole responsibility of the Charterer who caused them.
The Charterer undertakes to fully respect the laws of the host country, port regulations, anchorage rules, not to cause excessive noise, to respect the right to privacy and night rest of the occupants of neighbouring vessels and nearby properties, and to give priority to the prevention of pollution.
The Charterer acknowledges that the Service Provider is entitled to exclude any Charterer with immediate effect if the Charterer intentionally or with gross negligence violates or endangers the peace, safety, interests, physical integrity or the conduct of the Event or the safety of his/her crew members or engages in conduct that makes it difficult or impossible to sail with them and does not cease such conduct despite the warning of the captain. In this case, the Charterer shall be responsible for their own travel home at their own expense and shall not be entitled to any compensation.
The Charterer is obliged to behave at the Event in such a way as not to disturb the holding of the Event and the other participants. With particular regard to harassment, offences against public decency and human dignity. In the event of a breach of this, the Service Provider is entitled to terminate the legal relationship between the Parties immediately and without notice and to refuse the service. In such case, no refund of the Participation Fee in any form is possible.
Waiver The Charterer waives the right to bring legal proceedings against the Service Provider or to seek compensation in any other way for any alleged or actual damage resulting from the use of the products or services. The Charterer also waives their right to assert a claim in the event of bodily injury or damage caused by the Service Provider’s services.

CHARTERING A BOAT

The Charterer acknowledges that the Service Provider acts on behalf of the shipowner or the charter company operating the boat during the charter. When chartering a boat, the charter companies will always send you General Terms and Conditions – Terms and Conditions in English, which will prevail during the period of the service (charter), and the Charterer will not be entitled to charter the boat without accepting them. Any disputes arising from the contract with the charter company (hereinafter referred to as ‘Charter Company’) shall be governed by the rules of private international law.
Additional Friot Ship Management General Terms and Conditions of charter:
This contract shall enter into force between the Charterer and the Service Provider when the Charterer initiates a boat rental on the Service Provider’s website. The Service Provider is obliged to book, arrange and arrange the charter of the boat selected by the Charterer in the Charterer’s interest and on behalf of the Charterer and to pay the charter fee and other costs to the charter company of the boat if the Charterer has paid 50% of the charter fee to the Service Provider within 72 hours of the booking. The Service Provider guarantees the fulfilment of these conditions for the charter of the boat, with the proviso that the charter company may also stipulate other conditions for the charter of the boat, which the Service Provider shall inform the Charterer of.
By accepting these General Terms and Conditions, the Charterer acknowledges and agrees to the following terms and conditions of the charter of the boat, which are guaranteed by the Service Provider
The Charterer may only cancel the boat he/she wishes to charter in writing (registered letter) or by e-mail (confirmation).
The first instalment of the rental fee set out below shall be considered as a deposit (hereinafter referred to as ‘Deposit’) towards the charter company, subject to the payment deadline set out below. ‘Deposit’) towards the charter company, subject to the payment deadline set out below. In the event of cancellation, if the cancellation is made more than 30 days before the start date of the charter, the Service Provider will retain 50% of the charter fee, and if cancelled within 30 days, the Service Provider will retain 100% of the total charter fee to cover its liability for damages against the company operating the vessel.
Under these GTC, the Service Provider also acts as an intermediary for the chartering of vessels. If the charter is not completed due to the fault of the charter company, it must provide a boat of the same size or larger, which the Charterer is not obliged to accept if it does not like it.
The Service Provider shall not be liable for the correctness of the data in the crew list.
The boat must be taken over with a full fuel tank and returned with a full fuel tank.
The Service Provider and the boat owner charter company may withdraw from the charter without legal consequences if the charter cannot take place due to force majeure (e.g. natural disaster, war, terrorism, epidemic, etc.). In such a case, the withdrawing party shall repay the amounts paid to it to the Charterer in their entirety and in full.

Find a boat, book online, chartering a boat

Friot Ship Management’s activity on friotyacht.com is an intermediary activity. It is possible to book a boat using the internet search engine on the website. The Charterer acknowledges that the information on the website is provided by a third party (hereinafter the ‘Charter Company’) and is not modified or verified by us, and we therefore exclude any liability for any untruths or errors in the content of the website or for the subsequent conduct of the Charter Company.
We shall not be liable for any errors (e.g. display errors, technical errors, interruptions, etc.), inaccuracies, misinformation or the consequences of any errors (e.g. display errors, technical errors, interruptions, etc.) arising from any cause beyond our control in connection with the operation of our website. We accept no responsibility for the use of links published on our website and their content. The Charterer is solely responsible for the use of our Services, for any content that the Charterer may publish during use, or for any other conduct of the Charterer. We reserve the right to remove content posted on the website by the Charterer in justified cases (e.g., offensive, indecent or obscene statements) without prior warning.
The primary purpose of our website is to operate a search service, to exchange data between the Charterer and the Charter Company and to mediate between the Charterer and the Charter Company in order to conclude a contract. Our company does not offer or provide travel/accommodation. The reservation made by the Charterer is a contractual relationship between the Charterer and the Charter Company, to which the Service Provider is not a party. The intermediary activity of the Service Provider is limited to the accurate and complete transmission of information, technical data and payments between the Parties. In all cases, it is the responsibility of the Charterer to find out the conditions imposed by the Charter Company (e.g. cancellation, modification, etc.) and to check that they are in accordance with his/her expectations. We shall not be liable for any incorrect, erroneous or incomplete data provided by the Charterer or for any consequences resulting therefrom.
Friot Ship Management will receive the information on the vessels included in the offers, which will be the subject of the subsequent charter, from the Charter Company. They are made available to the Charterer without any changes. The photos in the offers are merely illustrations of the layout and general appearance of the boat, which are for orientation purposes only, but in no way show the condition of the boat at the time of acceptance, so the Service Provider and the Charter Companies clearly exclude any such claims.
The Service Provider has the right to unilaterally modify these contractual conditions at any time, which will be notified by a notice on the home page of tomorrow’s newsletter. The Charterer accepts the changes by the first use of the Service Provider’s tomorrow after the changes have been made

In the event of cancellation, the Charterer acknowledges that the amount already paid may be retained by the Charter Company as a cancellation fee at the rate set by the Charter Company under the contract with the Charter Company. Ask for information about cancellation insurance options to mitigate the damage caused by cancellation!

Information to the Charterer on the booking procedure:

Booking procedure Using Friot Ship Management’s online booking system and ship finder, you can access details of thousands of ships from all over the world, allowing you boat charter quickly, conveniently and securely.

Search for a boat – Request a quote – Charter a boat online Search from the main page by entering the place of departure, date (date of receipt – date of delivery), type of boat. On the results page, the search result can be refined with additional boat data (e.g. number of cabins, price, length, etc.). Our booking system only allows searches from Saturday to Saturday. If you have other requirements (e.g. for tropical destinations), please let us know in writing so that we can help you with an individual offer.

Detailed information sheet The elements of the results list contain only the most important basic data of the boats. Click on Details to view the detailed data sheet of the boat, where you can find a detailed description of the boat, its equipment and a list of available extra services and equipment with prices. In the ‘Prices and availability’ section, you can also check prices for other dates or check if the boat is available.

User account (registration) Friot Ship Management’s boat finder is open to the public, but certain functions (e.g. favourites, view previous bookings, etc.) are only available after registration and creation of a user account. In order to save offers, track options, bookings and manage the personal data required to process them, you will need a personal account in accordance with the GDPR rules in force. The account can be created using the ‘Register’ menu item.

Offer – Request an offer You can request an offer for several boats at the same time by email or by filling in the relevant offer request template. If you are a registered user, you can retrieve these offers later. The validity of the offers depends on the charter company operating the chosen boats. It is possible that a boat is booked after the offer has been sent, in which case we will try to find a boat with similar characteristics, but the best solution is to request an option on the chosen boat as soon as possible if you like any of the offers, giving you more time to think about your decision.

Option booking If you like any of the boats but need more time to discuss the final decision with your team, option booking is a great way to reserve the boat. The option does not impose any obligations on the client, but the charter company guarantees the conditions set out in the option booking. Until the expiry of the option, the boat can only be booked by the holder of the option, but after the expiry date the boat will be returned to the list of available boats that can be booked. The duration of options may vary from charter company to charter company, but they are usually valid for 72 hours. Options may not be extended (repeated). You can request an option booking by clicking on the Request Option button on the boat details page or by e-mail. You can finalise your booking at any time during the option period.

Reservation and boat chartering process On the details page of the selected boat, you can initiate the booking by clicking on the Reservation button. You can then check the details of your booking on the Summary sub-site and finalise it by entering your personal details (name, e-mail address, telephone number) and accepting the General Terms and Conditions, Booking Conditions, Privacy Policy, by ticking the checkboxes and clicking on the Book button. You can also initiate and finalise a reservation by accepting an offer sent earlier. In the case of a previously sent offer, a reservation can only be made if the boat is still available! By finalising your reservation, you commit to pay 50% of the charter fee and other services of your choice within 3 days of booking. The remaining amount must be paid 6 weeks before the trip. If the booking is made within 6 weeks of the trip, you must pay the full amount within the shortest possible time (1-2 days) of booking. When making your reservation, please note that there are a number of other costs (both mandatory and optional) in addition to the boat rental. For ease of reference, we have included below a list of costs for a typical boat rental (this list is for information only – it is not exhaustive!):

Mandatory costs:
- Boat charter fee
- Charter package, permit, transit log fee, cleaning fee;
- Deposit and or bond insurance;
- Fuel consumption;
- Tourist tax;

Optional costs:
- Skipper, captain for hire (if not included in the price of the boat)
- Hostess, cook;
- Harbour dues outside base;
- Car parking at base port;
- Outboard motor dinghy;
- Railing net (Children’s net);
- Small pet boarding fee;
- Early pick-up or late drop-off fee;

Other charges:

Travel expenses to base port, Food, drink etc.

Confirmation of booking

After booking, we will send you the Booking Confirmation and the charter company’s information on the General Terms and Conditions by email. (Contracts are always sent by charter companies in English, which is not translated and its interpretation is the sole responsibility of the Charterer.) The check-box ticked at the time of booking and payment of the first instalment shall constitute acknowledgement and acceptance of the contract. On taking over the boat, the contract is signed by the contracting parties in person. Some charter companies require the contract to be signed and a scanned contract to be sent by email at the time of booking.
The captain of the vessel must be in possession of valid licences/authorisations (skipper, radio operator, etc.) required for chartering the vessel at the time of taking over the vessel. Any consequences resulting from the lack thereof are the responsibility of the Charterer.
General cancellation conditions The reservation can only be cancelled against a cancellation fee. The cancellation fee is 50% of the amount due 42 days prior to check-in and 100% of the amount due after check-in. Other cancellation conditions will be attached to the confirmation of each booking or included in the contract sent to you. Changes to bookings may be made by mutual agreement, in writing, after successful negotiation with the charter company operating the boat, for a fee. (We will assist and cooperate in the negotiation, but we cannot guarantee the modification).
Special booking and cancellation conditions. As of 2020, due to the Covid-19 situation, Special Booking and Cancellation Conditions have been introduced for several charter companies, with new flexible and free rebooking options. These are subject to availability and possible price differences between booking periods and, in most cases, are available upon purchase of the relevant extra service (insurance) at the time of booking. Please read about the extra services on the boat’s detailed information sheet before booking, if you do not find the relevant information, please send an email to info@friotyacht.com When chartering a boat, we will send you the charter company’s information on the General Terms and Conditions and a detailed description of the special booking and cancellation conditions together with the confirmation of your booking. If no special (Covid-19) booking and/or cancellation conditions have been issued by the charter company for a boat, only the terms and conditions set out in the brochure on the General Terms and Conditions will apply. As is generally the case in shipping, the language of the contract is English. (Contracts are always sent by charter companies in English, which is not translated and its interpretation is the sole responsibility of the Charterer.)
Payment of the reservation – terms of payment The charter fee of the boat and the price of other equipment and services to be paid in advance are payable in two instalments. The first instalment (50%) is due at the time of booking, which finalises the reservation. The second instalment (50%) is due no later than 6 weeks before the date of check-in. If the check-in date is within 6 weeks of booking, the charter fee is payable in one instalment. The method of payment for additional equipment and services ordered and payable on the spot (currency, type of card accepted) is at the discretion of the charter company. In some destinations, a tourist tax is also payable on chartering a boat.

Payment by bank transfer All details required for bank transfer can be found on the Booking Form under Payment Details. Due to bank processing time, please send a copy of the bank transfer receipt by email to info@friotyacht.com.

Payment confirmation All payments will be confirmed by email or, if you are registered, you can track the status of your booking and payments in your personal account.

Check-in of the boat The boat chartered by the Charterer can be picked up at the Charter Company’s base upon presentation of a document proving payment of the charter fee. Only persons on the crew list may be on board during the cruise.

Passenger list (crew list) When sailing by sea, it is compulsory to provide the details of the entire crew (i.e. the exact names, date and place of birth, ID or passport numbers of the passengers on board). The online uploading of the crew list is only available after full payment of the prepaid items of the boat (at the latest 1 week before the check-in of the boat). The crew list must be uploaded together with the skipper’s qualification details and a copy of the skipper’s qualification(s), certifying that they hold the valid qualification(s) required for the area of water.

Boarding Pass. A document issued for the purpose of taking over the boat, which indicates that the boat has been fully paid for and the passenger list has been completed and is ready for boarding. Some charter companies do not issue a Boarding Pass, they will accept a booking confirmation or proof of identity of the Charterer at the time of taking over the boat.

Deposit The deposit must be paid at the charter location, by cash or credit card (debit cards may not be used). The deposit is a refundable amount of money that serves as a guarantee for both the charter company and the charterer. The deposit is refunded when the boat is returned provided that no claim, damage or deficiency has occurred to the chartered boat during the charter period, for which the chartered boat’s delivery and acceptance note (report) is the reference. No interest or handling charges shall accrue or be payable on the deposit. Please keep the receipt of the deposit carefully for the duration of the charter!

Deposit insurance. Deposit insurance is a non-refundable amount of money which is intended to ensure that the Charterer does not have to pay the full amount of the deposit in addition to the amount of the charter, while at the same time ensuring that the owner and the Charterer are fully insured. The amount of the deposit insurance is usually 7-10% of the deposit (depending on the charter company). The deposit insurance does not cover the following damages: damage caused by gross negligence, damage caused by alcohol or other intoxicants, loss of equipment on board, blocked toilets. This information is of a general nature and you should always check with the charter company for any excesses on the deposit insurance. It is also common practice for charter companies to use a mixture of the two. This means that the Charterer pays a deposit insurance up to about 10% of the deposit (which is non-refundable) and also a significantly reduced deposit which is refundable if there is no damage.

Check-in The boarding pass specifies the time from which you can check-in the chartered boat at the port. In the vast majority of cases this is 17:00, but it may be different. At the port you should go to the office of the charter company. Before picking up the boat, you will have to pay for the items payable on the spot (equipment and services ordered, tourist tax) and the deposit. The deposit will be refunded upon delivery of the boat and its equipment in a complete and undamaged condition. In most charter companies, the deposit can be secured by credit card (credit card only, debit card not accepted!) At this time, a detailed technical briefing and chart briefing will take place. In each case, a report is made, in which any errors or deficiencies are recorded, if the report does not indicate an existing error or deficiency, it cannot be referred to when returning the goods, so we ask our clients to take the necessary time and be careful.

Check-out Normally, the boat must be returned to the base port the evening before the day of delivery (17:00), and the boat must be fully refuelled before this time. The charter company representatives will be present either in the evening (late afternoon) or at 8.00 a.m. on the day of the check-out. The charter company will take back the boat on the basis of the check-in report, verifying the condition and existence of the boat and its equipment at the time of delivery. In the event of any damage or deficiencies, the damage will be covered by the deduction of the deposit, as will any penalty for failure to comply with other contractual obligations (delay, non-refuelling, unpaid mooring, etc.). The Charterer will receive an invoice from the charter company for the total amount of the charter (prepaid instalments + amounts paid on the spot) after the boat has been delivered and the cruise has been completed.
Crossing borders by boat Crossing the border is not permitted by most charter companies. Even if it is allowed, it is subject to very strict rules, as the boat must have the necessary papers and equipment for international navigation. When crossing the border, it is compulsory to sail to the port nearest to the border, where the crossing will be performed in accordance with international visa and customs regulations. It is also important to note that the captain must also have the appropriate maritime skipper licence, which is valid for international waters. If you are planning to cross the border during your cruise, please let us know before booking.

COPYRIGHTS

The Charterer undertakes not to use the information received at the Events in any way unrelated to the subject of the cooperation. The information is the property of Friot Ship Management and is protected by copyright, and any use of this intellectual property is subject to the exclusive written consent of the authors.
The entire content of the Events and the associated website and Facebook page is protected by copyright, and any reproduction of the content in electronic or printed form is only possible with the permission of Friot Ship Management.
By accepting these GTC, the Charterer further acknowledges that the Events may include audio recordings, video materials and images ordered by the Service Provider. The Service Provider is free to use and publicly display images, video recordings and audio materials containing any of his/her appearances, and the Charterer may not make any financial claims or complaints in this regard. The Charterer may indicate his/her disagreement with the Service Provider by sending a private request, and the Service Provider shall endeavour to comply with such requests, but shall not be obliged to do so.

PARTICIPATION AND LIABILITY

If, as a result of war, rebellion, terrorist act or threat thereof, accident, fire, blockade, flood, earthquake, natural disaster, severe storm, severe power failure, severe traffic disruption/obstruction, epidemic, official order or other unforeseeable and unavoidable obstacle beyond the control of the Charterer or the Service Provider, either of them is unable to fulfil any of their contractual obligations, then that person shall not be liable for any loss or damage arising as a result of those events. This force majeure provision shall apply mutatis mutandis both to a particular Event as a whole and to a programme or service of a particular Event.
The Service Provider reserves the right to deviate from these GTC in favour of the Charterer.
Friot Ship Management cannot be held liable for damages resulting from defective performance if:
The non-performance or defective performance is not attributable to the conduct of the contractor or of any intermediary used by the contractor.
If the shortcomings in the performance of the contract are due to the Charterer’s conduct (including if the Charterer does not or only partially perform the services organised by the Service Provider due to his/her physical fitness, health or other reasons affecting his/her ability to perform).
If the fault is attributable to the conduct of a third party who is not connected with the performance of the service contracted for.
If the fault could not reasonably have been foreseen or prevented by the Service Provider.
If a force majeure event occurs.
The use of the services provided by the Server, as detailed above, is at the participant’s own risk and responsibility. Friot Ship Management shall not be liable for any loss of property or damage to health suffered by the Charterer prior to and during the entire period of the use of the service detailed above.

MISCELLANEOUS PROVISIONS

Friot Ship Management reserves the right to amend these GTC at any time by unilateral decision. Any amendment to a provision of the GTC shall be notified by Friot Ship Management to its Charterers under contract with it at the same time as the amendment enters into force.
Both the Charterer and the Service Provider are obliged to keep information and data classified or considered as trade secrets by the other party. Trade secrets include, in particular, all legally protected intellectual property owned by the Service Provider, information relating to the Service Provider’s business, business relations and management. The Charterer shall not be entitled to disclose the trade secret information to third parties or to use it in any way against the interests of the Service Provider even after the termination of the legal relationship as detailed above.
Any dispute or claim arising out of, in connection with, or resulting from the provisions of these GTC shall be finally settled by the law of the registered office of the Service Provider, subject to the obligation to submit the dispute to the International Arbitration Court in Vienna.

10 May 2022